Legal
Privacy Policy
This page explains how The Ludford Parts Group may collect, use and protect personal information shared through this website.
What We May Collect
We may collect personal information that you choose to provide when contacting us, making an enquiry, placing an order, requesting support or using related services. This may include your name, business details, contact information and order-related information.
How We Use Information
- To respond to enquiries and provide customer support.
- To process orders and supply goods or services.
- To manage trade account relationships and branch communications.
- To maintain website functionality, security and performance.
- To meet legal, regulatory or accounting obligations where required.
Sharing Information
We may share information with trusted service providers and partners where necessary to operate our business, process payments, deliver goods or provide technical services. We do not sell personal information to third parties.
Cookies and Website Data
Like most websites, we may use cookies or similar technologies to help the site function properly, understand usage patterns and improve the online experience. Browser settings can be used to manage or limit cookies if preferred.
Data Security
We take reasonable steps to protect information from unauthorised access, misuse, loss or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on the nature of the information held and applicable data protection rules, you may have the right to request access to your information, ask for corrections, or ask how your data is being used.
Further Information
If you would like more detailed information about how personal data is handled, please also review our Privacy Statement.
Contact
For privacy-related questions, please contact us through the contact page and the appropriate branch will be happy to help.